For this week's post, I’ll borrow liberally from one of my favorite movies and discuss the good, the bad, and the ugly of online reviews. While the most popular places for reviews may change over the years, the underlying concept of consumers telling other consumers about their experience is not going to go away. Here are some things that you should be

Each year roughly 7.6 million dogs and cats enter animal shelters across the country. Of these animals, only 10% are spayed or neutered upon entering a shelter. Considering the average intact female dog can produce 1 litter per year and the average intact female cat can produce 1-2 litters per year, it’s no wonder there are so many

In honor of National Responsible Pet Owner Month, we’d like to take a few moments to ruminate on what it truly means to be a responsible pet owner and to consider the ways in which we meet our pet’s many needs on a regular basis. Meeting Your Pet’s Daily Needs Most of us are aware that there’s a

It wasn’t that long ago that differentiation for a veterinary practice meant how your Yellow Pages ad looked compared to those of the other veterinary hospitals in town. Or maybe that you did an annual Open House to promote interest in the local community. Today, our society has become so connected through sites like Angie’s List, Facebook, Yelp!

It might sound odd for the author of a blog on how best to use consumer technology in veterinary practices to be writing about employee satisfaction, but it really isn’t. One of my favorite B-school professors said that the focus on information technology (IT) should be much more on information than technology. Technology is a tool that people

Valentine’s Day is full of treats and special surprises for all of our loved ones. Pet owners need to be aware, though, of how their holiday plans could impact some of the most important critters in their lives. Many common Valentine’s Day candies and confections are not so sweet for our four-legged loves. Do you know what Valentine’s

You brush your teeth, floss, and visit the dentist every 6 months for your cleaning and exam, right? ...Even if you don’t adhere to every dental health guideline, chances are you do your best to take care of your teeth. Although, to varying degrees, we are diligent about our own oral health many of us tend to overlook

I just read the 2015 Banfield State of Pet Health Report http://bit.ly/1UE1SZX and I cannot recommend it strongly enough to anybody who works in the veterinary profession. The report “..focuses on the differences between how veterinarians and pet owners perceive preventive care and what that means for pet health.” It’s a real eye-opener and explains a lot of the downward

Have you recently adopted a puppy? Does your adult dog struggle with negative behaviors such as barking at strangers or pulling on the leash? Or, maybe you have a generally well-behaved dog who could use a little tune-up in the training department? If this sounds familiar, VitusVet has you covered. As the sixth-annual National Train Your Dog Month, January is the

Veterinary visits are declining, and vets are seeing less pets. A lot of the blame in recent years went to the economy, but the decline in veterinary visits started before The Great Recession of 2008. You've likely heard about this again and again, and you've probably seen the data from the 2011 Bayer Veterinary Care Usage Study. But the