AUTOMATED REMINDERS SAVE TIME AND MONEY
Keeping service reminder calls on the list of staff duties is costly, time-consuming and inefficient. More and more, clients dislike being contacted over the phone altogether, preferring more modern ways of communication like push notifications and text messages. VitusVet makes it easy for veterinary practices to automate service reminders, allowing them to streamline redundant processes and make pet owners happier by communicating with them via their preferred method of contact.
- Keep pet owners happy by avoiding unwanted interruptions to their day with disruptive phone calls.
Free up staff time by setting VitusVet to automatically send reminders via text, email or push notification, complete with all important pre-appointment information.
- VitusVet can identify which clients should receive postcards, and shifts others to digital communication methods.
VitusVet just works – and clients love it. We don’t have the time to make appointment reminder phone calls. With VitusVet our clients can request and confirm appointments – it’s making the process much easier.
Dr. Cellu Dhawan, Bay Cities Animal Hospital – Hayward, CA
HOW IT WORKS
VitusVet utilizes smart technology to automate reminders, so your team can stay on top of daily operations and your staff has more time to interact with clients and patients in your practice. Our intelligent reminders are flexible, allowing you to specify the time interval, communication method and any other information that the pet owner may need to know in advance of their appointment.
- Reminder messages can be branded and customized according to appointment type and other useful criteria.
A COMPLETE COMMUNICATIONS SOLUTION
VitusVet is a comprehensive veterinary practice client communication system that offers a lot more than just service reminders. Practices using VitusVet for scheduling, prescription refills and two-way texting, also enjoy seamless integration and reporting across all points of client interaction.
- VitusVet fully integrates with the most commonly-used PIMS systems, so nothing is lost across platforms.
My clients are liking and using the app. I am pleased with the ease of use. The reminder system seems to have increased compliance on annual appointments. The ability to send all clients an email at the same time has been positive.
Larry Kovac, DVM, Northland Mobile Veterinary Clinic – Kansas City, MO
Get Started with Smart Service Reminders Today!
Automated reminders save time, headache and hassle, allowing you to do what you do best – provide quality service to your pet patients and clients.