Are You Asking Enough Questions?

November 1st, 2019|

Yesterday I had a call with the practice manager of one of my clients. She is young and super smart and eager to learn but she was making a very common mistake when correcting her staff. She was telling

National Veterinary Technician Week

October 14th, 2019|

October 13-19 is this year’s National Veterinary Technician Week, which honors the hard work that veterinary technicians do to assist veterinarians and help keep practices running efficiently. In honor of National Veterinary Technicians Week, our CEO, Dr. Mark

My Love Affair with Lists

October 2nd, 2019|

I learned to be a list maker many years ago from my first boss. He kept a yellow legal pad on his desk and wrote down all the things he needed to accomplish that day and in the

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