Are You Curious?

September 21st, 2020|

Curious as a cat.  We have all seen and been amused by the antics of kittens exploring their world.  Something as simple as a box is incredibly fascinating to these tiny fluff balls.  As humans we need to

How Much is Too Much?

September 10th, 2020|

Sometimes we just want to scratch our heads.   Veterinary hospitals are mostly curbside now and even though we are telling clients on the phone to bring their phones and call when they arrive, we are still having them

The Art of Listening

July 15th, 2020|

As a veterinary practice management consultant one of the things I do a lot is listening. When I start a consultation, I interview the owner and all the staff and listen to their feedback about what is going well,

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