by a veterinarian
3 Key Considerations When Choosing a Veterinary Practice Management System
Streamline your veterinary practice with essential tips from '3 Key Considerations When Choosing a Veterinary Management System'.
Can Animal Clinic Software Really Help with Practice Efficiency?
Enhance your practice efficiency with animal clinic software - find out more in our blog 'Can Animal Clinic Software Really Help with Practice Efficiency?'.
Enhancing Your Practice: The Role of Animal Health Software
Optimize your practice with cutting-edge animal health software featured in 'Enhancing Your Practice: The Role of Animal Health Software'.
VetTools is Shutting Down: A Special Offer for Veterinary Practices
Dear Esteemed Veterinary Professionals, We at VitusVet understand that change can be challenging, especially unexpectedly. We were saddened to learn about VIN Practice Communications VetTools shutdown, a respected player in the veterinary practice reminder and communication sector. As the CEO of VitusVet, I want to extend our sympathies to all affected by this unfortunate turn of
The Art of Listening
As a veterinary practice management consultant one of the things I do a lot is listening. When I start a consultation, I interview the owner and all the staff and listen to their feedback about what is going well, what they love, what they hate and what they think needs to change. Then together we begin to work on
Making the Bend – Or Dying in the Crash
Yesterday I was working on a project. This required me to search a bunch of photos I have stored in my laptop from over the years. I am kind of a laptop packrat since I will save anything that strikes me as potentially helpful to me or others. Scrolling through pictures and screenshots I found this quote from
National Veterinary Technician Week
October 13-19 is this year’s National Veterinary Technician Week, which honors the hard work that veterinary technicians do to assist veterinarians and help keep practices running efficiently. In honor of National Veterinary Technicians Week, our CEO, Dr. Mark Olcott, MBA, discusses his experience in working with veterinary technicians, how they play an important role in guiding practices, and
3 misunderstandings about pet health insurance
If your practice is still unsure about whether to promote pet health insurance, you may run into a few false facts during your research. The truth is, pet health insurance is beneficial to your practice, your clients and most importantly, your patients. Here’s the truth behind three misconceptions about pet health insurance.My clients will just call the pet insurance
Your loyal clients are leaving because of poor communication
Lack of communication can destroy any relationship you have with clients, even clients who you may consider loyal. If you are not actively communicating with a client while their pet is at your practice, it could be hurting you.Take my friend Dan for instance. He is an older gentleman who recently lost his 14 year old chihuahua. Him and
5 Reasons Your Client Hasn’t Returned to See You
Believe it or not, a handful of great practices are struggling with the same issues your practice may be struggling with. One of the main issues is how to get clients back in the door. My vet tech friend recently explained their situation perfectly. New clients are very excited and engaged, and their older, most loyal clients always
