It can strike any time of the year, but every holiday season veterinarians across the country begin to brace for it. What is this ominous pet problem that strikes when we’re at our most festive? If you guessed pancreatitis, you would be correct. Pets and pancreatitis go together during the holidays like hot cocoa and marshmallows. Keep reading

I’ll assume for the sake of this post that your practice has a Facebook page and that you’re spending at least some time regularly monitoring, refining, and measuring it’s performance. If your practice doesn’t have a Facebook page, or if you do but you're ignoring it, finish reading this post and address these issues ASAP! One of the most common

The holiday travel season is fast approaching, and while we would all love to bring our pets along everywhere we go, sometimes it’s just not possible. Relying on family or friends to care for our pet isn’t always an option or the right choice either; in these cases pet owners often turn to a professional pet boarding facility.

I don’t need to tell you how massive the internet is, or that it’s here to stay. Like it or not, our clients rely on internet research when it comes to the care of their pets and that’s not going to change. As I wrote about last week, while “Dr. Google” is a quack, there are a lot

Pet owners want to be good, responsible pet parents who take great care of their four-legged family members. In the midst of everyday life, though, it can be easy to forget important pet care tasks like monthly flea and heartworm preventatives, vet or groomer appointments, vaccinations, or a special medication schedule. Most of us would be lost without

I spoke not long ago about information technology to a group of veterinarians and practice management consultants, and was grateful for the opportunity to share with them some of the advances in consumer technology that veterinarians need to know about. One of the things I discussed was the power of video and how practitioners should incorporate video into

It’s a chilly evening in October and you’re hurrying down the sidewalk, eager to get into your car and head home. All at once, the streetlight nearest you abruptly goes out, a cold wind ruffles your jacket, and a small black cat trots across the sidewalk directly in front of you. Thanks to the centuries of myth and

Let's face it: our clients are online. 15 years ago, when a pet owner had a medical question they’d go to their veterinarian first then go home and research what they heard. What do they do now? Most pet owners go online first THEN call the veterinarian if they think their problem is worth an office visit. With the

It’s the middle of the night; you wake up to the sound of your pet vomiting. Your heart is pounding as you try to comfort your pet. Is it time to call the vet or is this just another hairball? Is your vet even open on nights, weekends or holidays? How urgent is the problem? Sometimes the need

For many pet parents, a road trip isn’t the same without the four-legged family members along. Some pets love riding in the car and traveling with them is a joy. Others find the experience stressful and can make the trip miserable. Fortunately, with careful planning, a little elbow grease, and a healthy dose of love and compassion, car