by a veterinarian
VITUSVET BLOG
Your clients want pet insurance, so why aren’t you talking about it?
Did you see the June The New York Times article about pet insurance being the latest work perk? It’s true, pet parents are starting to care more about whether or not they can afford healthcare for their furry
3 misunderstandings about pet health insurance
If your practice is still unsure about whether to promote pet health insurance, you may run into a few false facts during your research. The truth is, pet health insurance is beneficial to your practice, your clients and most
The importance of pet insurance and why your practice should be educating clients about it
One of the primary reasons clients don’t visit you as often as they should is because of cost. If you ask a majority of pet parents, they’d say that they say that they typically spend at least $100 for
Your loyal clients are leaving because of poor communication
Lack of communication can destroy any relationship you have with clients, even clients who you may consider loyal. If you are not actively communicating with a client while their pet is at your practice, it could be hurting you.Take
5 Reasons Your Client Hasn’t Returned to See You
Believe it or not, a handful of great practices are struggling with the same issues your practice may be struggling with. One of the main issues is how to get clients back in the door. My vet tech
Your technology partner is failing to help you and you don’t even realize it.
It's summer time. That means families are going on vacation and people are boarding their pets. It also means that it's extremely important to make sure your patients are up-to-date on their vaccinations. Hopefully your staff is doing
Stop making decisions for your practice, start making decisions for your clients
In the last 20 years, because of technology innovation and growth, business models have had to do a 180. Historically, businesses set the standard of consumer behavior and experience. Customers had to call in for appointments and wait
It’s time to evolve, it’s time to innovate and it’s time to disrupt.
“What’s dangerous is not to evolve” - Jeff Bezos Whether you agree or not, the veterinary industry hasn’t evolved much over the last 20 years, but pet parents have. We went from having car phones that plugged into
How full transparency commitment grows client relationships and business partnerships
One of my senior cats had to go in for a dental cleaning last week. As any normal pet owner, I’m always a little anxious with the idea of putting my family member under anesthesia, but we had
