VITUSVET BLOG

Mobile technology is everywhere. According to a 2015 Pew Research Study, more than 50% of smart phone users use their phone to look up health issues and do online banking, while 68% of smart phone users rely on

We think you'll enjoy this article by Seth Godin Organizations are built on the work of people who don’t get paid very much, don’t receive sufficient respect and are understandably wary of the promises they’ve been hearing for years.

Everyone wants to know how to add more Facebook fans to their page. Today, we’re going to tell you in detail how we added 1,000 new fans in ONE WEEK. Previously, we told you how we made a

I go to a dentist, chiropractor, and doctor. Guess how many of them send me postcard reminders for my routine care? You guessed it: Zero. Zilch. The big Goose Egg. Nada. None. Your practice has likely relied heavily

We think you'll love this great post written by Sujan Patel! More than 50% of the world’s population is under the age of 30. That makes Millennials the biggest generation currently walking (and spending on) the planet. In terms of

Mark Opperman is right when he says, “It’s what’s up front that counts.” To me, this means that your front desk team members need to be completely focused on client service at all times. This is especially true

One of the most interesting things I learned in business school was that consumer communication preferences are changing very fast. This can be intimidating for veterinarians who, to put it charitably, don’t have a history of being early adopters. The

It’s easy to view your existing client base as a measure of your veterinary clinic’s success - clearly you’re doing something right if these people have chosen to entrust you with their pets’ lives! Unfortunately, that frame of

According to client experience guru, Bruce Temkin, 2016 is the “Year of Emotion” - the year when businesses will awaken to the power of emotions in shaping their customer experiences. Emotion is not only the component of the client