VITUSVET BLOG
How Multi-Touchpoint Communication Can Boost Your Veterinary Client Retention
Client retention is a function of client satisfaction, and there is no better way to build goodwill than through consistent, well-executed customer service touchpoints. “Now more than ever, consumers want to be recognized, communicated with and rewarded based
Your Veterinary Client Base is an Ecosystem: Here Are The Keystone Species
In the past few weeks, we’ve been speaking a whole lot about the momentous opportunity for veterinarians offered by Millennial pet ownership. But this isn’t to say that they’re the only sort of client that’s crucial to your practice’s success! The
Millennial Pet Owners: A Powder-Keg of Opportunity for Veterinarians
Veterinary medicine has reached the precipice of a fantastic turning point. For years, the pet ownership market has been stagnant - stable through rough economic waters, but offering little quarter to rising numbers of veterinary graduates. However, recent
VitusVet Partners with Pet Poison Helpline to Offer Life-saving Information to Pet Owners and Veterinary Professionals
VitusVet has partnered with Pet Poison Helpline to implement a one-touch call button, and make their entire database of veterinary toxins available for free to app users, hoping that knowledge of poisons will help save pets’ lives. Columbia,
Veterinary Front Desk Workers Are Heroes Too & Here Are the Numbers to Prove It
Alright veterinarians, vet techs, practice managers, and pet health professionals of all sorts, are you ready for a mind-blowing statistic? Take a seat for this one, it’s a doozy. The average veterinary clinic is missing out on $123,000
Veterinary Churn Rate: How to Spot a Leaky Client List
Customer churn is a well known concept in business, but it's an oft-ignored statistic in veterinary economics. And it could be costing your practice revenue, big time! For veterinary clinics, churn refers to whenever a customer chooses to no
Why a Veterinary App Can Succeed Where a Pet Portal Fails
Two years ago marked a dramatic turning point in the continued evolution of the web: the smartphone dethroned the desktop as king of connected devices. More than 80% of internet users own a smartphone and the usage gap will only continue
VitusVet Brings Life Saving Solutions to Veterinary Clinics in California
VitusVet, a mobile app solutions provider for veterinary clinics, is excited to announce the company’s expansion to California. The mission of the company is to improve the health and well-being of pets through innovative technology.52.9% of Californian households own a
3 Things Every Veterinarian Should Know About The Cloud
The pace of technological change is truly breathtaking. Computers that were state of the art 5 years ago are now almost dinosaurs. Not because they don't work well or that they are low quality....it's just that technology and the