The Care and Nurturing of New Hires

July 20th, 2021|

If you are one of the lucky hospitals to have hired a newly graduated veterinarian - good for you! As a hospital administrator I always loved hiring brand new veterinarians. These newly graduated doctors came with little to

Case Study: Aspen Veterinary Clinic

April 21st, 2021|

Since opening their doors in 2007, Aspen Veterinary Clinic’s charming approach to wellness has helped serve the animals of their rural community 300 miles outside of Reno, Nevada. Keeping things small, they’re a single-doctor practice with a staff of

Where Did All the Workers Go?

April 21st, 2021|

Everywhere I look I see help wanted ads. Driving down the highway in my hometown of North Myrtle Beach I can see every restaurant looking for servers and cooks. This same seems to be true for veterinary hospitals. Throughout

Stepping Over Dollars

March 22nd, 2021|

Last week I was invited to give a presentation to Dr. Rick DeBowes’ class at Washington State University. The class is a business class for Veterinary students. In our conversation, Dr. DeBowes made a comment that stuck in

Case Study: Crossroads Animal Hospital

March 17th, 2021|

For a bustling practice in an active college town, Crossroads Animal Hospital counts on Text to Pay to help keep their days running smoothly. For 20 years, Crossroads has been taking care of pets

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