Pet owners appreciate the value of sending digital copies of documents and records purely for the ease and immediate delivery. It has become second nature to the majority of the population. So, naturally, your clients will want to share their pet’s health information with their loved ones or professionals caring for their pet. Some apps allow your clients to share their pet’s health history to anyone they want. Users of VitusVet have shared records to family members, emergency veterinary hospitals, pet sitters, dog walkers, groomers and more.
With VitusVet, veterinary practices can easily share their patient’s records with their clients. By having access to their pet’s medical records, pet owners can immediately submit their pet’s insurance claims. (With the VitusVet app clients can do this in just a few taps and get reimbursed fast). Your staff will become more efficient with the reduction in time it takes to respond to a pet health insurance claims as well as routine requests to fax vaccine records. With VitusVet, you’re in control – choosing to share all or just some of the records.
If your veterinary practice has an online store, then you can have your app link to your online store. One less thing for your clients to forget! While on the app, clients who are requesting appointments can also place an order for their pet’s prescription diet and finish in a matter of minutes. This is a great way to bring more traffic to your online store and encourage clients to do more “one-stop-shopping” with your practice.
Provide your clients with the information they need to contact you by having your information right in their hands. Having an app with your phone number, address, email, and website will encourage clients to contact you with their pet’s needs. Make the experience easy and enjoyable for your clients, so they don’t have to go chasing down your contact information when they need it most. We’ve all become accustomed to finding information on our phone – don’t overlook this easy way to extend your relationship with your clients.
Digital reminders benefit a lot of people and are utilized by a vast amount of the population. Clients can create reminders for all their pet’s needs in our app. For example, pet owners can set reminders for medication schedules, setting appointments (doctors or grooming), purchasing pet food, and more. This feature keeps pet owners visiting your app and reminding clients that you are present for them, so they know who to contact when needed.