Direct-to-schedule appointment booking for veterinary care is here with VitusVet and it could impact your business significantly. There are understandably a ton of questions, maybe some hesitation, but the great opportunity for practice growth is undeniable. In most businesses, sometimes it’s best to leave a functioning system alone. However, when it comes to your veterinary practice appointment booking

Chris is a practice manager at Green Oaks North Pet Hospital, a practice in Arlington, TX. He believes email addresses are just as important as phone numbers, so his practice recently cleaned up their email database, improving email collection from 65% to 91%. “The biggest benefit of cleaning up our email list has been increased compliance and day-to-day

Lea Ann is a practice manager who knows digital reminders and notifications are her clients preferred method of communication. She also uses digital reminders because they’re less expensive, environmentally friendly and increase compliance. “Our clients think our digital reminders and notifications are great. It saves our front desk staff time by reducing phone calls and it saves our

Has your practice ever been featured in a news story? Media coverage can be a great asset for when your practice announces new partnerships or offers new services to clients and believe it or not, they want to share your news. Brodheadsville Animal Clinic was recently interviewed and featured on WNEP for offering their clients the VitusVet app. How did the

Believe it or not, the way your practice is run plays a significant role in the talent that works there. Forward thinking practices that use the latest technology have a greater advantage in acquiring the best candidates. Here’s why. Millennials are a huge part of the workforce. They’re the ones graduating veterinary technology school and they have high

Things have changed. The internet makes finding and retaining clients a challenge due to websites like Yelp, Facebook reviews and simple things like lack of a veterinary practice website. Throw in smartphone capabilities and you have consumers pulling you in every direction. Businesses have evolved with mobile apps and click-to-book functionality. Even in-store experiences are influenced if you

Last weekend as my family prepared for hurricane Irma, we opened our doors to a couple we hardly knew. They were a family who lived on the coast, and like so many other pet parents, they were looking for a place to go with their four cats. I learned a lot in the 48 hours we spent with

Carey is a practice manager in Orlando, Florida who believes in being transparent with clients. This year, her practice has decided to include clients in the more behind-the-scenes of routine tests and examinations. Her practice believes its clients should have access to medical records any day, any time in case of an emergency or for any other reason,

II recently returned from a week in the mountains of Colorado at a “dude ranch” called Lost Valley. Actually the preferred term for places like this is “guest ranch” and my family has been going there for years. It’s in the middle of the Pike National Forest about 90 minutes SW of Denver and there’s pretty much no cellular