It’s Never Over

By |2021-01-12T19:07:23+00:00January 12th, 2021|

I have been thinking a lot about the 2021 New Year’s celebrations. By all rights we should be very excited to start a new year. However, as much as we would like to put an end to all of our 2020 issues, just because the date changed did not mean the problems stopped. I have been through a lot

What’s Next

By |2020-12-28T14:20:23+00:00December 28th, 2020|

I think we all can agree that 2020 has been the year from hell. We will not regret saying goodbye! Even though it has been rough we have learned some lessons that will help us be better moving forward. One of my favorite Winnie the Pooh quotes is, “You’re braver than you believe, stronger than you seem, and

Why Do We Hate to Talk About Money?

By |2020-11-30T19:04:05+00:00November 30th, 2020|

My husband was in sales for 50 years so I was fortunate that his training and attitude towards “asking for business” rubbed off on me. He laughingly said, “it is easier to ask for it than work for it.” meaning that you are going to have to work much harder if you don’t learn to ask your worth

Are You Curious?

By |2020-09-21T14:52:31+00:00September 21st, 2020|

Curious as a cat. We have all seen and been amused by the antics of kittens exploring their world. Something as simple as a box is incredibly fascinating to these tiny fluff balls. As humans we need to follow the lead of these petite felines and keep our curiosity strong. When we lose our curiosity, we get stuck

A new way to think about compliance

By |2020-09-08T13:57:05+00:00September 8th, 2020|

Walking around VMX and WVC before COVID struck I was impressed at how many companies on the exhibit hall floor were really in the business of compliance. Whether it’s lab work, vaccinations, wellness exams, prescription diets or pharmaceuticals, we are all in the business of compliance. I thought of a scenario which I saw 8-10 times each day.Mrs. Sullivan

Guest Blog: Disruption and other painful things

By |2019-08-22T14:11:32+00:00May 9th, 2019|

There is a door in my bathroom. Not hanging on the frame… It is sitting on the floor and leaning against the wall. There are tools in the hall and paintings in boxes. I have had plumbers, delivery men, electricians and insulation installers invade my home and made more trips to Lowe’s and Home Depot than I care

Increase sales of medication and food by going digital

By |2019-08-22T14:40:57+00:00January 28th, 2019|

How many of your clients come in daily to purchase refills, preventatives, food and other pet supplies? Chances are it is a good number...but it's declining. Competition from online providers, like Chewy and Amazon.com, has never been tougher. Some of these companies are so well-funded that they are willing to LOSE money in order to get your clients'

Did Apple just kill your “custom” practice app?

By |2019-09-26T13:48:58+00:00September 26th, 2017|

Believe it or not, the way your practice is run plays a significant role in the talent that works there. Forward thinking practices that use the latest technology have a greater advantage in acquiring the best candidates. Here’s why. Millennials are a huge part of the workforce. They’re the ones graduating veterinary technology school and they have high

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