VITUSVET BLOG
Case Study: Aspen Veterinary Clinic
Since opening their doors in 2007, Aspen Veterinary Clinic’s charming approach to wellness has helped serve the animals of their rural community 300 miles outside of Reno, Nevada. Keeping things small, they’re a single-doctor practice with a staff of
Where Did All the Workers Go?
Everywhere I look I see help wanted ads. Driving down the highway in my hometown of North Myrtle Beach I can see every restaurant looking for servers and cooks. This same seems to be true for veterinary hospitals. Throughout
Stepping Over Dollars
Last week I was invited to give a presentation to Dr. Rick DeBowes’ class at Washington State University. The class is a business class for Veterinary students. In our conversation, Dr. DeBowes made a comment that stuck in
Case Study: Crossroads Animal Hospital
For a bustling practice in an active college town, Crossroads Animal Hospital counts on Text to Pay to help keep their days running smoothly. For 20 years, Crossroads has been taking care of pets
What are Veterinary Software Programs Used For, and Are They Worth It?
Are no-shows costing your veterinary practice time and money? If patients don’t receive a reminder from your practice, there’s a high probability that they will forget the appointment. In fact, The AAHA reports a 9% industry-wide no-show rate
Creating and Living your Core Values
I confess that for a long time I didn’t see the need for a formal Core Values statement. My practice had a great culture with wonderful people and we lived common values of reliability, solid medical ethics, empathy
5 Easy Steps Towards Building a Strong Veterinary Practice Culture
Long hours, isolation, unhappy customers, surly staff, and grumpy pets are just some of the things that can keep veterinary practice managers up at night. Add to that increased competition and a dwindling bottom line and your passion for
New Year, New Vet Appointments
Every year when January 1st rolls around, we as a society tend to make resolutions based around our health. Whether we want to eat more veggies, kick that 4-cup-of-coffee-a-day habit, or run a marathon, our physical wellbeing is top
It’s Never Over
I have been thinking a lot about the 2021 New Year’s celebrations. By all rights we should be very excited to start a new year. However, as much as we would like to put an end to all of