The average veterinary practice spends 2-3 hours a day processing prescription requests... For third-party online retailers! The adverse impacts of third-party retailers on local practices are numerous. External retailers: Take revenue away from your practice Take up hours of staff time Harm the connection between client and practice But there’s something you can do to avoid

Nobody wants to talk on the phone anymore. (And the fact that the average text is read within 60 seconds only proves it.) The last two years have opened the eyes of veterinary practice owners and managers to the need for more diverse forms of communication. And that’s just one of many areas that are constantly

A lot has changed about the world in the last few years, and that includes how veterinary practices operate. Practices and clients have been busy evolving and simplifying in all sorts of ways. The best ways for practices to take advantage of the desire for simplification while still maintaining a connection point with clients is to:

80% of pet owners would prefer to buy prescriptions and food directly from you rather than an online retailer. So why aren’t they? There’s more to that statistic than meets the eye. It's time to find out: What that popular statistic really means What changes you can make so that clients will actually buy from you