Operating a successful veterinary pharmacy within your practice offers significant benefits, from improving patient care to generating additional revenue. However, success requires a strategic approach to pricing, inventory management, and customer experience. Below is a guide to help you establish and grow a profitable in-house pharmacy tailored to your practice’s needs. 1. Implement a Strategic Pricing Model for
At VitusVet, we understand the importance of your pet's health and well-being. CareCredit provides pet owners with accessible financing options for veterinary care. This comprehensive guide will delve into how CareCredit works, empowering you to make informed decisions regarding your pet's medical needs. What is CareCredit? CareCredit is a specialized credit card that covers medical expenses, including veterinary care.
If you have worked at a veterinary practice long enough, it’s likely that at some point, you’ve taken a prescription refill call where the pet owner has asked, “Do you deliver?”. Many veterinary practices have offered to mail a prescription to a client or even FedEx something overnight. I know of at least one practice where years ago,
We all believe it: client convenience is extremely important! But WHY is that the case? What happens if clients don’t have the convenient experience they expect? In some ways, a veterinary practice should be compared to a restaurant rather than human medicine. Like at restaurants, clients are after excellent service, efficiency, and results. In under 2
80% of people find businesses through a Google search. Having 5-star reviews on Google, Yelp, and other lesser-known review sites will help represent your veterinary practice’s high-quality service. In under 2 minutes, find out what you can do to make sure your veterinary practice has lots of good reviews that will: Help drown out the rare
An unfortunate truth: Employee burnout is a problem for all team members in veterinary practices. When employees burn out, that shows a marked decrease in efficiency, trust, and passion. But keeping a team engaged, constantly learning, and self-sufficient can help avoid burnout. Take a couple of minutes to learn practical tips for preventing team burnout, including:
Client compliance may have taken a backseat during the COVID-19 pandemic... But it’s becoming more important than ever. You don’t have much of a practice without compliance, so tune in for 3 tips on how to boost client compliance, including: Accepting drop-off appointments Implementing tools to accept text appointment requests Becoming fear-free certified These actionable tips
The average veterinary practice spends 2-3 hours a day processing prescription requests... For third-party online retailers! The adverse impacts of third-party retailers on local practices are numerous. External retailers: Take revenue away from your practice Take up hours of staff time Harm the connection between client and practice But there’s something you can do to avoid
Nobody wants to talk on the phone anymore. (And the fact that the average text is read within 60 seconds only proves it.) The last two years have opened the eyes of veterinary practice owners and managers to the need for more diverse forms of communication. And that’s just one of many areas that are constantly
A lot has changed about the world in the last few years, and that includes how veterinary practices operate. Practices and clients have been busy evolving and simplifying in all sorts of ways. The best ways for practices to take advantage of the desire for simplification while still maintaining a connection point with clients is to:
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